Guitars need an occasional tune-up to continue to function at their best. But for those who have never performed a setup on a guitar, the process can be confusing and intimidating. Even with the wealth of tutorials available on YouTube, you’re still left to your own in figuring out whether your neck looks straight or if your B string is in fact, properly intonated.
That’s why Gibson recently launched the Virtual Guitar Tech Service. This completely free, completely online service offers owners of Gibson, Epiphone, Kramer and Steinberger instruments the chance to get guitar setup and maintenance help from a certified Gibson tech in real time!
Here’s how it works: by registering at Gibson’s support site, you’ll be able to schedule a preliminary 30-minute consultation call with a tech, with whom you’ll discuss any issues with your instrument and what you’re trying to accomplish. The tech will then let you know what supplies you’ll need to tackle the job.
After that, you can schedule a 60-minute video call with a tech, who will sit in and give you real-time guidance and advice as you attempt the adjustments yourself.
Interested? Click on the link below and get started! The Virtual Tech Service is available for electric guitars and basses, as well as acoustic guitars, banjos and mandolins produced by the Gibson family of brands.